Course curriculum

    1. Introduction to listening

    2. Active Listening - a key component

    3. Myths about listening

    4. Barriers to listening

    5. The listening process

    6. Becoming a better listener

    7. Tips to help your audience listen

    8. Roadblocks to communication

    9. Principles of person centered care

    10. Successful expectations of the listener

    11. Successful communication expectations of the listener

    12. Introduction to Motivational Interviewing

    1. Motivational Interviewing Course

About this course

  • Free
  • 13 lessons
  • 1.5 hours of video content

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